Compliance Management

Reduce Risk, While Building Trust.

Harvest Strategy Group’s Compliance Audit Program is designed to mirror CFPB requirements, integrating industry best practices, and confirming compliance in all key areas for your third party collection agency and collection law firm partners.

Some of our program highlights include:

  • Compliance Management

  • Subcontractor Oversight

  • Complaint Handling and Resolution

  • Communication with Consumers

  • Document Retention and Destruction

  • Disaster Recovery/Business Continuity

  • Employee Hiring & Compensation

  • Employee Training

  • Fees and Interest Policies

Shield emblem with XP logo, red banner reading 'SOC 2 Type II,' and 'Audited' text at the bottom.

  • Payment/Accounting Policies and Procedures

  • Cost Policies and Procedures

  • Licensing and Insurance

  • Trust Account Review and Reconciliation

  • Litigation Management

  • Physical and Information Security

  • Letter Template Review

  • Financial Statement Review

  • SLA Compliance